Terms and Conditions - House Clearance Maidavale

Welcome to House Clearance Maidavale. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before hiring our house clearance services.

1. Definitions

In these terms and conditions:

• We, Us, and Our refer to House Clearance Maidavale.
• You and Your refer to the customer or client engaging our services.
• Services refer to house clearance services provided by House Clearance Maidavale.

2. Service Agreement

By hiring House Clearance Maidavale, you agree to the following:

• To provide accurate and complete information regarding the property and items to be cleared.
• To ensure that all items to be cleared are legally yours to dispose of.
• To comply with any additional instructions provided by House Clearance Maidavale.

3. Booking and Reservations

To secure our services, please follow these steps:

1. Contact House Clearance Maidavale through the provided channels.
2. Provide necessary details about the clearance.
3. Confirm the booking date and time.
4. Receive a confirmation from us.

3.1. Payment Terms

Our payment terms are as follows:

• A deposit of 30% is required at the time of booking.
• The remaining balance is due upon completion of the service.
• We accept various payment methods, including cash, credit cards, and bank transfers.

4. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee of 20% of the total service cost.

5. Liability

House Clearance Maidavale takes every precaution to handle your belongings with care. However:

• We are not liable for any pre-existing damage to furniture or items.
• Any accidental damage caused during the clearance will be addressed promptly.
• We ensure secure disposal of items but are not responsible for any items left behind outside the property.

6. Confidentiality

We respect your privacy and commit to:

• Protecting your personal information in accordance with data protection laws.
• Not disclosing any confidential information obtained during the clearance process.

7. Items Not Covered

Our services do not include:

• Hazardous materials disposal unless specifically agreed upon.
• Disposal of items containing personal data without prior consent.
• Specialty items that require specialist handling, such as antiques or artwork, unless arranged in advance.

8. Changes to Terms and Conditions

House Clearance Maidavale reserves the right to modify these terms and conditions at any time. Any changes will be communicated to you prior to the commencement of services.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which House Clearance Maidavale operates.

10. Dispute Resolution

In the event of a dispute:

• We encourage direct communication to resolve issues amicably.
• If unresolved, disputes may be taken to mediation or legal avenues as appropriate.

11. Force Majeure

House Clearance Maidavale is not liable for any failure to perform its obligations where such failure is as a result of:

• Acts of God.
• Natural disasters.
• War or terrorism.
• Government regulations or restrictions.
• Any other cause beyond our reasonable control.

12. Customer Obligations

As a customer, you agree to:

• Provide access to the property at the agreed-upon time.
• Ensure a safe working environment for our team.
• Inform us of any specific instructions or areas to be avoided during clearance.

12.1. Preparation for Clearance

Before the clearance, please:

• Remove any valuable or sensitive items you wish to keep.
• Secure pets or inform us of their presence to ensure safety.
• Clear pathways to ensure ease of movement for our team.

13. Environmental Responsibility

House Clearance Maidavale is committed to environmentally responsible disposal practices:

• Recycle items whenever possible.
• Dispose of waste in compliance with local environmental regulations.
• Promote the reuse of items to reduce landfill contributions.

13.1. Recycling and Donation

We prioritize recycling and donating usable items to minimize environmental impact.

14. Health and Safety

Our team adheres to strict health and safety guidelines to ensure the well-being of both our staff and your household:

• Use of protective equipment during clearance.
• Proper handling of heavy or hazardous items.
• Compliance with all relevant health and safety regulations.

15. Intellectual Property

All materials provided by House Clearance Maidavale, including brochures, websites, and promotional content, are protected by intellectual property laws. Reproduction or distribution without prior consent is prohibited.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable.

17. Entire Agreement

These terms and conditions constitute the entire agreement between you and House Clearance Maidavale concerning the services provided, superseding any prior agreements or understandings.

18. Acceptance

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing House Clearance Maidavale. We look forward to providing you with exceptional service.